NHTSA Complaint #11642420 — 2018 JEEP CHEROKEE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11642420 |
| Vehicle | 2018 JEEP CHEROKEE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 43,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
The contact owns a 2018 Jeep Cherokee. The contact stated that while idling at a stop light, the vehicle rolled backwards. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 43,000. The VIN was not available.
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