NHTSA Complaint #11642288 — 2021 CHRYSLER PACIFICA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11642288
Vehicle 2021 CHRYSLER PACIFICA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

While driving my children home from an evening activity, there was a strong odor of gas inside the cabin. I had the vehicle towed to the dealership the next morning for diagnostics and repairs. The dealership 's technician was able to reproduce the issue and upon further inspection discovered a small leak in the fuel line. It was determined that the fuel line had been rubbing against the coil pack, which created a small hole. The fuel was leaking onto the coil pack. This puts both the driver and the passengers at risk because the coil pack is in close proximity to the spark plugs. When there is a spark and gasoline, fires and/or explosions tend to be the result. The technician stated that there had been no tampering with the components and that the gap between the fuel line and the coil pack is very small. I believe that the gap is too small because normal operation of a vehicle should never cause a hole to be rubbed into a fuel line due to it's proximity to the coil pack. Prior to the smell of fuel, there were no other warnings. I have included pictures of the faulty part.

Related Complaints for the 2021 CHRYSLER PACIFICA

Other FUEL/PROPULSION SYSTEM Complaints

#11705779 Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not mov...
#11694762 High pressure fuel leak with large fan spray pattern in fuel line part number 68492134AA where it sits and rubs again...
#11665527 While driving 70MPH on the expressway the dash randomly sent a message saying “Pull over vehicle shutting off” and th...
#11634921 I received the "Red Wrench" warning light several times, but it would clear. One day while travelling in a 45mph zone...
#11614829 Van had a smell of gasoline inside the cabin and out. Upon inspection, the fuel line going from the hard line to the...

Recent Complaints for the 2021 CHRYSLER PACIFICA

#11719236 ELECTRICAL SYSTEM The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Batter...
#11718575 UNKNOWN OR OTHER The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part o...
#11716949 SUSPENSION:FRONT:WHEEL BEARING The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was...
#11716949 WHEELS:HUB The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was...
#11716357 POWER TRAIN I was driving my Pacifica, got the warning light telling me to pull over. The van lost power 3/4 way up a hill blocki...
Check any vehicle history by VIN - Free vehicle history report