NHTSA Complaint #11642089 — 2017 KIA FORTE

I purchased this vehicle from Carvana, used, with 58000 miles. I have had all the oil changes and regular maintenance performed. However, this car has been very unreliable. One time in November 2023, all the electrical went out while I was driving down the highway going 50 mph. The power steering and all dashboard lights turned off and the car shut down. Were it not for the fact the road was straight and I could veer off slightly to stop on the side of the road, I could have experienced a crash. Others have pointed this out about KIA cars. More recently, I had to replace the entire transmission at 90,000 miles. I have never had a car that needed a totally new transmission under 100,000 miles or at all. The cost of all the unexpected repairs, design incompetencies, and consequences, including having to get a rental car, was around $4,500. The KIA cars from 2010 - 2021 also were not equipped with an engine mobilizer, which increased their rate of theft. This cost me a higher auto insurance bill as a result. It is clear KIA throws their cars together and puts anything they can on the market, then deny any responsibility and just say, "Oh, you don't have a warranty?" As if it's your fault for wanting a basic car to do basic things. Not having a car in the dead of winter with a big storm was pretty scary. That was me in Mississippi in January of 2025. The KIA dealership there in Brandon was almost incapable of repairing it, returning it to me three times and saying it was fine, with me driving off and a warning light coming on or the car saying the engine was now overheating. These are bad cars. They should not be sold to US consumers. This is a scam operation. I have the receipts for repairs and having to get a rental car, if needed.