NHTSA Complaint #11641650 — 2025 VOLVO EX90

Our EX90 will not charge with our installed Tesla Universal L2 charger. When the charger is connected to the vehicle, it appears to start charging for 2-3 minutes, then I get a Charging Fault, the charger tries to re-initialize, and this loop continues, all while not charging the car. While the car is attempting to charge the EX90 dash shows Power at 1KW or less and the Amps only get up to 4 max, but mainly stay around 1. We contacted Tesla and they said it could be a bad adapter, so they sent a replacement unit. After this unit was installed, the same issues with charging the EX90 continues. We have charged other electric cars with the Tesla charger and it works perfectly, which leads me to believe this is a Volvo issue.