NHTSA Complaint #11641645 — 2022 FORD MAVERICK

The contact owns a 2022 Ford Maverick. The contact stated that while attempting to park the vehicle, the rearview camera became inoperable. The contact stated that the image displayed on the screen was frozen. The contact received notifications of NHTSA Campaign Numbers: 24V684000 (Back Over Prevention) and 25V019000 (Electrical System); however, the parts to do the recall repairs were unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52, 000. VIN tool confirms parts not available.