NHTSA Complaint #11624932 — 2022 FORD MAVERICK

The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera image was frozen. The contact stated that the rearview camera image remained displayed and frozen upon shifting into drive(D). The contact stated that upon turning off and restarting the vehicle, the image was no longer displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,400. VIN tool confirms parts not available.