NHTSA Complaint #11641354 — 2018 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11641354
Vehicle	2018 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	October 14, 2024
Date Filed	February 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

In October 2024 I brought my car into the dealership because my 4WD service light had come on. Upon diagnosis they told me that I had to get my PTU motor and actuator replaced. Recently I have discovered that there has been a recall #25E-003 that matches my same issue that my PTU motor and actuator went bad. When I looked up my vin # [XXX] it said that my jeep did not have any recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Other POWER TRAIN Complaints

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#11718366 — February 16, 2026 — The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you b...

#11717791 — February 13, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

#11717512 — February 12, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

Recent Complaints for the 2018 JEEP CHEROKEE

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