NHTSA Complaint #11641097 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11641097
Vehicle 2018 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

My check engine light came on after a few rough starts prior, all of the rough starts came with white smoke from my exhaust pipe, and the entirety of my vehicle shaking. My first initial impression of the issue was either my spark plugs or my ignition coils. Neither was the case. I have had my car checked out by multiple mechanic shops, and they have all said I have a “coolant intrusion”, as I have had to refill my coolant several times in the past 2 months, while also having “milky oil” indicating coolant has been leaking and mixing into my oil, causing the code P0302, or a cylinder 2 misfire. For a new engine from Ford themselves, I have been quoted $14,000 plus taxes to get this issue fixed. My only concern is Ford has a class-action lawsuit filed against them for this same issue. I can’t afford to put $14,000 into this vehicle for a new engine, when the issue has been happening to many, many others, all fitting the exact description of what I am complaining about. I am concerned for my safety as people with the same issue, have expressed their vehicles have overheated without warning. I am worried my vehicle will catch on fire, as well as my own safety while driving the vehicle. My vehicle is also not covered by warranty.

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