NHTSA Complaint #11640217 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11640217
Vehicle 2016 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I was driving down the road with my wife and friends when my vehicle started to lose forward power. It then started to jerk. i was able to make it off the road where I then turned the vehicle off and restarted it then began to drive again it did not make it much further before completely being unable to drive. There was no transmission light on. I was on the interstate just minutes before and if had happened while i was driving there I would have been stranded and in an unsafe situation. I had it towed to a shop and they told me a part of the transmission must have broke inside and ot would need to be replaced. I then took it to a transmission shop and they said the same thing. My car is available for inspection. I did not get it inspected by the manufacturer or anyone else besides those two shops. The problem has been reproduced. Once the engine raches a certain temperature the transmission stops working while the transmission does work it only drive 18mph before giving out. Last time I drove it home it abruptly stopped and jerked. The transmission light only comes on once the car stops moving.

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