NHTSA Complaint #11639870 — 2021 CHRYSLER PACIFICA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11639870 |
| Vehicle | 2021 CHRYSLER PACIFICA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
5-6 times, our car has gone into "turtle mode", where a warning comes on telling you to pull over ASAP, and that your maximum speed will be limited. We've been in and out of Gwinnett Chrysler in Stone Mountain, GA, and they've never solved the problem. Since then, it has happened twice more and we made it to an Auto Zone type store each time, and they read the error code. Both times, the code was POA43. One said "Power Train System Drive Motor 'A' Position Sensor Circuit Intermittent" and the other said "Primary DTC - MotorReSolver Open/ Short". On forums many people report this issue, and most have gotten new transmissions to resolve it. This started on [XXX] AFTER I had Gwinnett Chrysler fix 4 recalls and do routine maintenance. It has been going on for 7 months at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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