NHTSA Complaint #11639761 — 2018 MAZDA CX-5 UNKNOWN OR OTHER

Complaint Details

ODI Number	11639761
Vehicle	2018 MAZDA CX-5
Component	UNKNOWN OR OTHER
Date of Incident	June 5, 2024
Date Filed	January 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

After online research, other people with Mazda vehicles have had the same problem and it’s called ghost touch. My screen controls go automatically without me touching any dials while I’m driving, which is extremely distracting and unsafe. I have tried to get it fixed by a few dealerships and they either put it off or say it’s not under warranty/recall.

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