NHTSA Complaint #11639681 — 2014 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11639681
Vehicle	2014 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	September 12, 2024
Date Filed	January 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I HAVE TWO RECALLS ON MY FORD FOCUS 2014. FORD REFUSES TO FIX THE TCM DUE TO THE TRANSMISSION SHIFTS. I BROUGHT MY CAR IN WITH ISSUES DEALING WITH THE TSB REVOLVING AROUND THE ENGINE WIRING HARNESS AND TOLD THEM MY CAR BATTERY DIED AND IT COULDN'T REVERSE NOW BROUGHT IT TO GET THE WORK DONE WHICH I THOUGHT INCLUDED THEM LOOKING AT WHY IT COULD NOT REVERSE I PAID THEM OVER 1,300 DOLLARS TO FIX THIS ISSUES AND THEN AFTER I PULL OFF AND NOTICE MY CHECK ENGINE LIGHT IS STILL ON I BRING IT BACK INSIDE AND THEY HIT ME WITH OH THE TRANSMISSION NEEDS A DIAGNOSTIC AFTER I PAID THEM A SUBSTANTIAL AMOUNT I WANT THEM TO GIVE ME MY MONEY BACK

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