NHTSA Complaint #11639605 — 2019 CHRYSLER PACIFICA PLUG-IN HYBRID

HYBRID PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11639605
Vehicle	2019 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	HYBRID PROPULSION SYSTEM
Date of Incident	January 30, 2025
Date Filed	January 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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