NHTSA Complaint #11638090 — 2019 CHRYSLER PACIFICA PLUG-IN HYBRID

HYBRID PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11638090
Vehicle	2019 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	HYBRID PROPULSION SYSTEM
Date of Incident	July 1, 2024
Date Filed	January 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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