NHTSA Complaint #11639390 — 2020 FORD F-250

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11639390
Vehicle 2020 FORD F-250
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Manufacturer Recall Number22S22 NHTSA Recall Number22V256 For the past three years, I have been trying to get Gullo Ford in Conroe, TX to perform the recall repair mentioned above on my vehicle. Multiple times I have tried to call or visit the the dealership in person to schedule the repair. Every time I am told that they either do not have any openings and that they are booked for the full year, or do not have the parts to perform the recall fix. I am then told that they will contact me to schedule an appointment to perform the recall, however, each time I am never contacted back. To make matters worse, for maintenance that I paid out of pocket during this time frame, they gladly perform the work needed with no push back or delays. I am trying to determine what options I have at this point to ensure my vehicle recall is performed as I'm afraid it will eventually cause safety issues for me and my family.

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