NHTSA Complaint #11638939 — 2011 HYUNDAI ELANTRA

My car was recalled by Hyundai for a critical safety issue and has been at the dealership since July of 2024 awaiting repairs due to missing parts. Despite repeated follow-ups, Hyundai has been unable to provide a timeline for the repair. Recently, they offered to buy back the car, but the offer was far below its fair market value. When I declined, they stated they would return the car to me unfixed and unsafe. This situation has caused significant inconvenience and feels coercive, as I am forced to choose between accepting an unfair buyback or taking back an unsafe vehicle. I am seeking NHTSA's assistance to ensure Hyundai repairs the vehicle promptly, investigates their handling of recalls, and protects consumers from being placed in such unfair situations.