NHTSA Complaint #11513640 — 2011 HYUNDAI ELANTRA

On 8/14/2021 I entered NHTSA complaint number 11429117. This was in regard to a fractured front coil spring in my 2011 Hyundai Elantra. Although there was a current recall (number 15V629000) on this issue, I was advised that my VIN did not qualify. Apparently the reasoning was that my car was built in a different location in Alabama. I contested this with appropriate documention that clearly showed the broken pieces with corrosion. I ended up suffering the cost of replacement of both strut assemblies. As I had to go to an independent shop for my service I sent and escalated my issue through Hyundai to no avail. So now it's March 2023, and I receive a recall (excuse me, campaign - 984) to have an underbody cavity wax and anti corrosion spray applied to prevent corrosion of components due to road salt. So, as I attempted to pont out to Hyundain in 2021, my car and perhaps many others were at risk for these potentially fatal failures. Fortunately my spring broke as I entered my garage. others may not have been so lucky. A break at high speed could take out a tire and that's the ball game. Continuing with the metaphor, Hyundai dropped the ball big time on this.