NHTSA Complaint #11638689 — 2016 FORD EDGE

Prior to taking delivery of this car (new, March 2017) the selling dealer replaced the tail/back-up light assembly on the tailgate because it had moisture in it. After I had the car for about 3 months the moisture came back and I called the dealer. They said it was a know problem and they would get back to me when they had the part to fix it. They never called me and I forgot about the problem. In October 2024, a neighbor told me my right back-up light was out. A couple of weeks later I went to my mechanic to have the bulb replaced. He told me that both back-up lights were out and they were non-replaceable LEDs. The entire light assembly must be replaced before I can get a state inspection sticker. The list price of the unit from Ford (only available from Ford no aftermarket part made) is $1,257.57. The car only has 48,206 miles on it. I think the LEDs shorted out because of the moisture. I called Ford, they said there was nothing they could do for me. I don't believe I am the only person to have this problem. I think Ford should do something because it is a problem they knew about since day one.