NHTSA Complaint #11322625 — 2016 FORD EDGE

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11322625
Vehicle	2016 FORD EDGE
Component	EXTERIOR LIGHTING
Date of Incident	December 4, 2019
Date Filed	April 29, 2020
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE "DECORATIVE" PIECE ON THE REAR LIFTGATE THAT HAS THE REVERSE LIGHTS IS SEVERELY CONDENSATION AND FILLS WITH WATER, WHICH WILL EVENTUALLY SHORT OUT THE REVERSE LIGHTS CAUSING A SAFETY HAZARD AND THE LOCAL DEALER FUCILLO FORD WILL NOT REPAIR OR REPLACE THIS UNIT WANTS TO CHARGE ME 1300.00 TO REPAIR AND I HAD COMPLAINED THREE TIMES ABOUT IT WHILE THE VEHICLE WAS UNDER THE WARRANTY. I DO NOT HAVE PHOTOS OF THIS NEXT RAINSTORM I WILL SECURE SOME AND FORWARD ON.

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