NHTSA Complaint #11638634 — 2021 CHEVROLET TAHOE

This is a fairly new vehicle, so to be told we need a new engine when we’ve had the car for only 4 years is ridiculous! We were driving one day and heard a knocking sound coming from the front of the car. We made it home, but when we tried to leave the next time, we only made it halfway down our driveway when we heard a loud knocking noise from the front and the car suddenly stopped. We were dead in the water and needed to get the car towed back to our house. The gear shift was also stuck in drive and we couldn’t turn the car on. The engine had completely seized up. The tow truck driver had to get underneath the vehicle in order to disengage the gear shift and allow us to shift into neutral so that we could get it back home. When we had it towed to our mechanic, they told us that it was a bearing failure and the connecting rod had caused our engine to seize up. I’m just glad we weren’t on a major highway or busy street at the time this took place. This is supposed to be our family vehicle and it has been out of commission for more than 6 months because we haven’t been able to afford to replace the engine. We’ve tried contacting GM directly, but they said we were beyond our warranty and there was nothing they could do to help us.