NHTSA Complaint #11638605 — 2023 VOLKSWAGEN TAOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11638605
Vehicle	2023 VOLKSWAGEN TAOS
Component	ENGINE
Date of Incident	January 18, 2025
Date Filed	January 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

Hazard warning light came on for low coolant on 1/18/2025. Almost empty of coolant. Bought VW coolant and filled. Brought in to dealer I bought the car from, told it was the head gasket leaking (after $170 charge). Quoted me an estimate of almost $4000. Told me it was not under warranty- my car has a little over 56,000. Warranty ends at 50,000. Dealer told me this is a known issue.

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