NHTSA Complaint #11706450 — 2023 VOLKSWAGEN TAOS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11706450
Vehicle	2023 VOLKSWAGEN TAOS
Component	UNKNOWN OR OTHER
Date of Incident	November 20, 2023
Date Filed	December 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I purchased this car on 11/16/2023, brand new with 32 miles on it. On 11/20/2023 the automatic start-stop failed while I was at an intersection and the car would not move. There were no warning lights, messages, or other symptoms of the problem. Fortunately a police officer drove through the area minutes after the car stopped and was able to help me until a tow truck arrived. The car was towed to the dealership, who determined that the issue was with the starter, but did not provide me with paperwork as they put me in a different vehicle.

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