NHTSA Complaint #11638462 — 2019 JAGUAR I-PACE
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11638462 |
| Vehicle | 2019 JAGUAR I-PACE |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
All 2019 Jaguar I-Pace's were subject to numerous recalls due to battery issues for fire risk. The latest recall limited range and battery to 80% and its stated that ALL 2019 would be bought back. It has been months and Jaguar has yet to offer any recourse. I have called and emailed and keep getting told a specialised team would be contacting me in 2 weeks. Its been 3 Months and they same thing is being said. My vehicle is a fire hazard so I am constantly in fear that it will catch fire in my drive way (cannot park in garage per instructions) and potentially catch house on fire. Furthermore, we cannot functionally use car as intended as the range is severely limited. I would like to have Jaguar move forward swiftly with the buyback, as from what I can ascertain they will use KBB valuation but since the notification of buyback the value of I-Paces has precipitously fallen as they drag their feet. I have attached the notification on Jaguar's Recall portal with the following language: Repair Description As referenced in the previous letter, your vehicle will, as an interimcondition, have the maximum state of charge altered to 80%. This will protect your vehicle until the re-purchase is complete. The maximum driving range of your vehicle will be reduced accordingly. There will be no charge to owners for this repair.Separately, Jaguar will reach out to you and seek to work with you to arrange the re-purchase of your vehicle,with the aim of completing this as quickly as possible.
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