NHTSA Complaint #11638459 — 2018 HONDA CR-V

BCM box failed without warning. This caused the brand new battery to die without warning and caused the vehicle to stop recognizing both key fobs, locking me out of the vehicle. Panic alarm randomly went off in the middle of the night. If this happens in an area without cell phone service, I would not have been able to call for roadside assistance. If this happens in an unsafe area, drivers are put at risk. Problem has been diagnosed by two separate mechanics, one of whom works at Honda. There were no warnings. The only warning that seems like a warning in hindsight is that the original car battery failed without warning overnight. That battery was promptly replaced, only to have the above problem occur within two weeks.