NHTSA Complaint #11638124 — 2025 HONDA ACCORD

This problem is more noticeable when you are in a highway, going at highway speeds. The vehicle pulls to the sides on the lane, like it is trying to correct you as if you were moving out of the lane. Sometimes when it moves to the right, and you correct it, then it moves to the left. We purchased this vehicle on [XXX] with 26 miles on it. By the time the vehicle had 90 miles on it, we knew it had to go to the dealer because what we were feeling was not normal. We took the vehicle to the dealer, and drove it with a technician who noticed the problem immediately. The vehicle stayed at the dealer overnight, and the following day the dealer contacted us to pick up the vehicle. They told us that they had checked the vehicle, and sent information to Honda that they asked for. Honda said all the parameters in the car were correct, and there was nothing to fix. We drove the vehicle with the technician again, and he told us that he had driven another new car from their inventory, and felt the same problem, not as bad but he felt it. We drove the car with him a second time us driving, and again he noticed it and pointed out when it was doing it, because he could feel it as a passenger. The technician told Honda that even though the vehicle met all the parameters, there was something wrong because he could feel it. We called Honda Directly and started a case on this matter. ( Case # [XXX]) The following week a Technician from Honda came to town, and the Dealer called us to take the car in so he could check it himself. They would not tell us what he found out, but they said that he was going to check with a facility they have in California to see if they had any information on this matter. Even though they did not confirm anything he obviously noticed the problem, if he had not what would be the point of looking further. A week later they asked for the car again, the problem is getting worse the car is unsafe to drive, and we are waiting on Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION