NHTSA Complaint #11638069 — 2025 CHEVROLET TRAVERSE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11638069
Vehicle 2025 CHEVROLET TRAVERSE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Hi, I purchased a 2025 Chevy Traverse High Country back at the end of November. It only had 2200 miles on it when my transmission started slipping. I was really enjoying this SUV too. On January 13th I noticed something weird happening when I would accelerate. When I would accelerate if felt like my tires were slipping on ice followed by a jerk. I knew it wasn't ice after accelerating at each stop. This worried me because my 10 month old son was in the vehicle with me. I was worried it was going to stop mid traffic. I drove it home and called the dealer and asked them to get me a loaner ASAP because the Traverse felt unsafe to drive. Luckily I got a loaner that same evening after dropping it off. When I returned home I saw the tranny leak on garage floor. A large reddish pink puddle. It's been in the shop since Monday. The Service department is trying to find parts to repair it. According to them they won't be available from GM until February 28th, unless they find it elsewhere. According to them it needs two bolts that are backing out of pump causing it to leak. Cars been in the shop now 11 days and counting. This is a big safety concern that needs to be made aware of to the public. People are purchasing this vehicle without knowing there's possible issues with the transmission. There definitely needs to be a recall on this transmission until they figure which ones are affected by this problem.

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