NHTSA Complaint #11637750 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11637750
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	January 2, 2025
Date Filed	January 22, 2025
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was later towed to an independent mechanic, who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 21V259000 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

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