NHTSA Complaint #11637732 — 2017 GMC ACADIA

The contact owns a 2017 GMC Acadia. The contact stated that after making a left turn and stopping at a traffic sign, there was an abnormal clicking sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. Additionally, the contact stated that the vehicle was hesitating before gaining forward momentum while depressing the accelerator pedal. The contact stated that the vehicle bucked or lunged forward while accelerating. The contact stated that there was no warning light during the failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the intermediate drive shaft was failing. The mechanic informed the contact of NHTSA Campaign Number: 17V516000 (Power Train) and advised the contact to take the vehicle to a dealer to be repaired. The contact had called a local dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.