NHTSA Complaint #11702515 — 2017 GMC ACADIA

The contact owns a 2017 GMC Acadia. The contact stated that after the vehicle was parked and the gear shifter was shifted to park(P), the vehicle failed to turn off as intended. The message "Shift to Park" was displayed on the instrument panel. The contact stated that the vehicle was parked, and the gear shifter was shifted to park(P), however the vehicle failed to recognize that the gear shifter was in park(P). The contact jiggled the gear shifter button several times and was able to turn off the vehicle. The failure was intermittent. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.