NHTSA Complaint #11636544 — 2017 CHEVROLET VOLT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11636544
Vehicle	2017 CHEVROLET VOLT
Component	ENGINE
Date of Incident	May 1, 2024
Date Filed	January 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

My car's check engine light went on and after a while started blinking. The car would not go. When I got it towed and checked by the dealership, they said my EGR Valve had an issue and needed to be replaced. They said the part was on backorder and it could take months and tried to charge me $2,000 up front to "reserve the part." It seems like GM has deprioritized this part and is putting drivers like myself at risk of not being able to use our cars and not being able to pass emissions inspections required in my state. This was originally diagnosed in spring 2024 and I have been unable to get a replacement as of January 2025

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