NHTSA Complaint #11636539 — 2023 VOLKSWAGEN ID.4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11636539
Vehicle	2023 VOLKSWAGEN ID.4
Component	ENGINE
Date of Incident	May 7, 2024
Date Filed	January 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

After just under 31K thousand miles of vehicle use, the rear drive motor began making a "clunking" sound upon each braking to a full stop, and again upon accelerating. The local dealer diagnosed the noise as coming from the rear electric drive motor. The technician consulted with Volkswagen "tech-line" personnel, who advised the local dealership to replace the rear drive motor under warranty, which they did approximately two weeks later. The noise no longer occurs.

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