NHTSA Complaint #11689951 — 2023 VOLKSWAGEN ID.4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11689951
Vehicle	2023 VOLKSWAGEN ID.4
Component	POWER TRAIN
Date of Incident	September 24, 2025
Date Filed	September 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I am writing to bring to your attention an issue we recently encountered with our 2023 VW ID.4. We began hearing a clicking noise and brought the vehicle in for a diagnostic inspection. The dealership has informed us that the rear drive motor has failed and that the vehicle requires a full motor replacement, estimated at nearly $5,000. Our ID.4 is only 2.5 years old with 62,000 miles. We have truly enjoyed driving it and chose Volkswagen because of its reputation for quality and reliability. To see such a critical component fail this early is very disappointing.

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