NHTSA Complaint #11636470 — 2022 VOLKSWAGEN TAOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11636470
Vehicle 2022 VOLKSWAGEN TAOS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I own a 2022 VW Taos SE (Purchased New), it has been using up coolant, roughly every 2 months I needed to fill it. Took it to the dealership and they said there is a small leak in the head gasket, which they advised is common for the Taos and advised that VW is aware of this issue. However, when I contacted VW, they are unware of the issue with the Taos. I have a scheduled date to replace the head gaskets, however with VW unaware of the issue my worry is that it will happen again when my car is out of warranty. My safety worry is that my head gaskets will go, ruining my engine, breaking down on the highway with my infant on board. The smoke that would appear from a blown head gasket would impair other drivers visibility possibly causing an accident. What component or system failed or malfunctioned, and is it available for inspection upon request?- Coolant Leaking, Small Leak in Head Gasket. Yes. How was your safety or the safety of others put at risk?- My safety worry is that my head gaskets will go, ruining my engine, breaking down on the highway with my infant on board. The smoke that would appear from a blown head gasket would impair other drivers visibility possibly causing an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes the VW dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?- VW dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?- Low coolant level light.

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