NHTSA Complaint #11707893 — 2022 VOLKSWAGEN TAOS

I purchased a 2022 Volkswagen Taos from TOM‘s VW, Union, New Jersey on Sep 23, 2023. At the time of purchase, the vehicle had approximately 19000 miles. Unfortunately, I experienced the engine light illuminating after starting the car at the end of October 2024. I brought this issue to Tom's VW's attention in Nov, 2024 - 1) I made an appointment with Tom's VW, and the first time I went to the dealership was on Nov 2, 2024. Since then, we have come to Tom's VW dealership to fix the same issue at least 6 times, the latest one was on May 15, 2025. 2) The car has been kept in the dealership's shop since it was drop off at the dealership on May 15, 2025. It's still kept in the dealership's shop now. 3) Several times we were told the problem was resolved and we could pick up the car, but the problem would usually reappear the next day. We immediately called Tom's VW to inform them and ask if it was safe to drive the car before it was delivered to Tom's VW again, since the problem involved the engine. However, we were told there was no safety issue. This concerns the engine, and the problem remains unresolved after a year, with no explanation for the cause of the engine light illuminating. We've been repeatedly told there's no safety issue and we can continue driving. Given this situation, I strongly suspect a serious engine-related quality problem with the car, and that the dealer's advice—that we can continue driving—poses a safety hazard.