NHTSA Complaint #11636126 — 2010 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11636126
Vehicle 2010 TOYOTA PRIUS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Twice while I was driving on the highway, my ABS and brake light came on, and my brakes became less sensitive to pressure. That is to say, it took more effort and I had to push my brakes further towards the floor in order for them to respond. I went to an independent mechanic and got the code C1391 which indicates a brake pump accumulator issue. I went to a Toyota dealership and and had the car inspected. They confirmed the C1391 code and said the brake booster assy with master cylinder pump assy was malfunctioning. However, I was never told by Toyota that this issue meant my brakes could fail at any time. My safety and the safety of others was put at risk because my brakes spontaneously became less responsive, my stopping distance was increased, and they were at risk of spontaneous failure.

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