NHTSA Complaint #11636060 — 2022 JEEP GRAND CHEROKEE 4XE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11636060
Vehicle 2022 JEEP GRAND CHEROKEE 4XE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

On 12/28/24 we dropped the vehicle off for a check engine light issue + the 95B recall fix. It was discharged on 12/31/24. On 1/9/25 the vehicle lost all power while flashing the red wrech lightning bolt symbol. I had to coast to a stop (I had been exiting the interstate) and had to drive into a pile of recently plowed snow to avoid being rear ended. The vehicle put on the parking brake and the engine had shut off. I turned on the engine after a few moments and it worked fine and I was able to drive it straight to the dealership (2 miles away.) They kept the vehicle for 2 days and could not get the issue to happen again, however they said they re-did the 95B recall and seemed confused about it having been done a few weeks prior. Today on 1/15/25 while driving on the interstate at about 65mph the issue happened again and I had to quickly pull off on the shoulder. The dealership told me to record the issue, but that's impossible while trying to steer it with zero power on the interstate. The same lights flashed (red wrench lightning bolt) and it shut down. Upon restarting it worked as expected. I do not feel safe driving it anymore. The dealership cannot find the issue and I don't want my kids in the vehicle on the off chance I cannot get over, or someone is driving offensivly around me. I am in fear of my life for driving this vehicle so much so that I am considering buying a different car today and letting this one sit until my lease is up. There are no other warning lights at this time on my panel. I will be taking the vehicle back to the service department this afternoon.

Related Complaints for the 2022 JEEP GRAND CHEROKEE 4XE

Other ELECTRICAL SYSTEM Complaints

#11650653 The vehicle is displaying "service hybrid system" when driving at highway speeds. We have been told by the service c...
#11645230 This vehicle has a nonstop history of unresolved electrical issues cause numerous warnings of failed systems, failure...
#11643918 See attached document for complaint.
#11644038 While driving on the freeway, the vehicle turned off. No engine, no electric, no headlights. I had to coast to the si...
#11642599 I started getting random "service hybrid electrical system" warnings. The warning would come up and go away after app...

Recent Complaints for the 2022 JEEP GRAND CHEROKEE 4XE

#11650653 AIR BAGS The vehicle is displaying "service hybrid system" when driving at highway speeds. We have been told by the service c...
#11649069 UNKNOWN OR OTHER While driving on the highway, I heard a loud POP coming from the roof of my vehicle. I have a panoramic sunroof. I th...
#11645230 FUEL/PROPULSION SYSTEM This vehicle has a nonstop history of unresolved electrical issues cause numerous warnings of failed systems, failure...
#11645230 UNKNOWN OR OTHER This vehicle has a nonstop history of unresolved electrical issues cause numerous warnings of failed systems, failure...
#11644038 ENGINE While driving on the freeway, the vehicle turned off. No engine, no electric, no headlights. I had to coast to the si...
Check any vehicle history by VIN - Free vehicle history report