NHTSA Complaint #11644038 — 2022 JEEP GRAND CHEROKEE 4XE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11644038
Vehicle	2022 JEEP GRAND CHEROKEE 4XE
Component	ENGINE
Date of Incident	February 11, 2025
Date Filed	February 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving on the freeway, the vehicle turned off. No engine, no electric, no headlights. I had to coast to the side during traffic. The mechanic is replacing the OCR module, stating the car thought it was in a collision and turned off. Though obviously it wasn’t. Before which, the screen flashes off from time to time. The car has had loss of power for a moment in the past but never all the way off. This was extremely dangerous and I’m concerned the OCR will not fix the issue. It is with the dealership now.

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