NHTSA Complaint #11636017 — 2025 TOYOTA CAMRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11636017
Vehicle 2025 TOYOTA CAMRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

While driving your 2025 Toyota Camry, I experienced an unintended acceleration and brake failure causing a collision to occur on October 10, 2024 with only around 7000 miles. I was ready to park my vehicle in the garage of my company with very low speed between two vehicles, then it suddenly accelerated on its own and the brakes would not stop the vehicle. My vehicle collided with a wall only around 3 feet before my vehicle. I have concern that this incident resulted from a defect with my vehicle, so I noticed Toyota's dealer and Toyota. I suspect this is a control system failure since this is a new hybrid vehicle. I have heard online that there are several accidents happened for Toyota hybrid vehicles having similar experience: new vehicles with low speed even with foot on the brake. The unintended acceleration under low speed with foot on the brake is a safety issue. However, Toyota did not think this is a vehicle defect after its around two month's investigation.

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