NHTSA Complaint #11634978 — 2024 SUBARU CROSSTREK

Headlight performance on this vehicle is extremely dangerous when driving at nighttime. Unless you keep your high beams on constantly, these headlights offer only extremely limited visibility during night driving. From the top of the windshield down about16 inches it's totally black. You can only see out of the bottom half of the windshield. The road in front of you is only lit up for about 60 feet then it's dark beyond that point. Visiblity problem gets even worse when going downhill. Incident #1. . . . I almost ran into a bicycle rider the other night as he was traveling just beyond the area that was lit up by my lights. I was only traveling at about 35-40 mph, but by the time he was visible i was almost not able to avoid hitting him. He was riding his bike just on the edge of the lane of car traffic so he was easily in the line of my car. I was so shaken up, my heart was pounding, that I had to pull over to the side of the road to reflect on what had just happened and to get my bearings again. Now I find myself afraid to drive this Subaru, my new car of only 2 months, at nighttime. Incident #2. . . .Same complaint regarding headlights. The above described problem with headlights gets even more, much more, dangerous when you're driving down an incline such as a hill. Because you're car is going downhill, the available space that is lit up in front of you becomes even more diminished so that you also can't see any curves in the road that are coming up as well as stop signs, pedestrians or other cars!. It's a miracle if you don't end up crashing your car off the side of the road while trying to navigate down that hill. I have complained numerous times at the dealership, but no help. To verify, a rep. would have to drive the car at night time. I'M HAPPY TO ANSWER ANY QUESTIONS YOU MIGHT HAVE Subaru needs to make this right and correct this HEADLIGHT problem ASAP or there is bound to be drivers, pedestrians and bicyclists injured and/or killed.