NHTSA Complaint #11634642 — 2019 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11634642
Vehicle 2019 HONDA ODYSSEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

The latch system on the back hatch has a defect that allows water intrusion which shorts out the electrical board, and renders it unusable. It has randomly opened while driving. Now, the hatch will not manually open even when you take off the handle from the inside. It is a safety issue, and while searching for answers, you can see that this is a universal issue. The Honda dealership confirmed that this is an issue, and the fix is well over $1,000. There were no warnings about this, even when it randomly opened on its own and wouldn't shut. This has been an ongoing issue since we purchased the vehicle in 2023. It is available for inspection.

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