NHTSA Complaint #11634388 — 2023 VOLKSWAGEN ID.4

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving on the highway at 55 MPH, the instrument panel became inoperable, and the vehicle independently started to decelerate. The contact pulled over to the side of the road and had the vehicle towed to the local dealer. The vehicle was diagnosed, and the contact was informed that the failure was related to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.