NHTSA Complaint #11630984 — 2023 VOLKSWAGEN ID.4

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11630984
Vehicle 2023 VOLKSWAGEN ID.4
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 3,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

The contact owns a 2023 Volkswagen ID.4. The contact stated while the contact's husband was driving at an undisclosed speed, the contact stated that several warning lights illuminated, and the vehicle lost motive power. The contact allowed the vehicle to stop before restarting the vehicle. The vehicle was taken to the dealer and the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 3,500. VIN tool confirms parts not available.

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