NHTSA Complaint #11633783 — 2018 NISSAN SENTRA

‏ incident I would like to report involves the crash of a 2018 Nissan Sentra (VIN: [XXX] ) that occurred on the morning of [XXX], coinciding with [XXX] on [XXX] at the [XXX] location. It is very concerning and puzzling how, in rainy conditions, after the vehicle collided with the highway barrier, the airbag of the Sentra failed to deploy, resulting in the driver’s head hitting the steering wheel and the driver’s neck colliding with the seat. Furthermore, the driver’s seat shifted from its normal position to a horizontal one, making it impossible for the driver to control the car. After two complete spins of the car, it crashed again into the highway barrier from the rear. The failure of the airbag to deploy resulted in severe bruising and pain in the driver’s head, neck, and back. Despite the driver being an athlete with a strong physique, this led to a minimum of one month of being bedridden and unable to work. Additionally, despite undergoing physiotherapy, pain remains in the head and neck area. The car was declared a total loss and could not be repaired after the crash. Do you not think that if the airbag, which is designed for the driver’s safety, does not deploy in such situations, then when will it deploy? If the driver’s seat, in such situations, bends and turns horizontal, depriving the driver of control over the car, how can one drive safely? Aren’t these instances indicative of a malfunction in the vehicle’s safety system? Does this not raise questions about the safety standards and build quality of a brand like Nissan, which is an international company? If the airbags or other safety systems fail to operate in emergency situations, this could jeopardize people’s lives. These safety features are designed to protect drivers and passengers, and it is expected that they function correctly in all circumstances. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)