NHTSA Complaint #11472440 — 2018 NISSAN SENTRA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11472440
Vehicle 2018 NISSAN SENTRA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

Currently, my passenger airbag light is always illuminated indicating that the airbags are off, even if a full-grown adult is in the vehicle. I reported this problem to my local Nissan dealership prior to taking a road trip. They said they did a zero point reset. They assured me that the issue was resolved and that the passenger air bags were working properly. After driving 400 miles with my family, we realized the issue was not fixed. I returned to the same Nissan dealer and they said it's now a faulty OCS sensor and control unit. The OCS sensors and control unit are faulty in my 2018 Nissan Sentra and it only contains 70,000 miles. The dealership says this unit will need to be replaced and I won't have passenger airbags until it is fixed. I'm worried about the safety of my passengers and I no longer have confidence in my Nissan dealer to correctly diagnose/repair the issue.

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