NHTSA Complaint #11449812 — 2018 NISSAN SENTRA

The contact owns a 2018 Nissan Sentra SV. The contact stated that upon starting the vehicle, she depressed the brake pedal and pressed the push start button but the vehicle failed to start. The warning message "Malfunction Indicator Light" illuminated. The contact stated that as she continued to depress the brake pedal and squeezed an unknown wire under the steering wheel, she was able to start the vehicle. The contact stated that the failure had been reoccurring. The contact also stated that the brake pedal would make abnormal loud sounds and would intermittently hesitate to respond while driving. The contact stated that while driving at 50 MPH, the brake pedal was depressed but failed to respond. The contact stated that she continued to depress the brake pedal but it failed to respond. The contact stated that as she was about to crash into the rear of the vehicle ahead of her, she veered off the road and crashed into a ditch. The air bags failed to deploy. The contact sustained injuries on the shoulder and her friend who was in the front passenger seat did not sustain any injuries. The contact did not seek medical assistance. The contact was able to drive the vehicle to her friend's residence. A police report was filed. The dealer was notified of the failure. The contact received the recall notification for NHTSA Campaign Number: 21V135000 (EXTERIOR LIGHTING). The manufacturer was notified of the failure and advised the contact that they could not assist as her vehicle was not drivable. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 48,000.