NHTSA Complaint #11633649 — 2021 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11633649
Vehicle	2021 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	November 28, 2024
Date Filed	January 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Transmission issues: Sudden loss of power while driving 2021 Expedition on interstate when transmission disengaged at approximately 75 MPH in passing lane. This occurred most recently AFTER transmission was re-built at Ford dealership. Transmission has been having these issues for years and they have gotten worse (more frequent) with time. Last time occurred on Thanksgiving day 2024. Large red wrench indicator warning light appeared on dash advising to consult owner's manual. Small wrench indicator light remained at bottom of screen after the larger one disappeared. Dealership has not been able to reproduce the event which occurred about an hour into the trip on the interstate when proceeding up a slight grade. Vehicle is not safe to drive. Work requires frequent travel on interstate day trips. Loyal to Ford. Love Expeditions. Have owned several. No confidence in this one. Value adversely affected since cannot in good faith sell vehicle without disclosure of transmission issues. No response from Ford to notice letter sent to them after most recent incident.

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Recent Complaints for the 2021 FORD EXPEDITION

#11703222 — ENGINE — December 5, 2025 — The contact owns a 2021 Ford Expedition. The contact stated that while driving at 45 MPH, the engine overheated. The ...

#11701581 — ELECTRICAL SYSTEM — November 25, 2025 — In the fordpass app, we get a notification that the vehicle has turned off certain function due to inactivity in orde...

#11698531 — ENGINE — November 10, 2025 — Vehicle stalls out upon driving when trying to accelerate. Has popped up error which states to check fuel pump.

#11698531 — FUEL/PROPULSION SYSTEM — November 10, 2025 — Vehicle stalls out upon driving when trying to accelerate. Has popped up error which states to check fuel pump.

#11694481 — ELECTRICAL SYSTEM — October 20, 2025 — Nn 9/15/2025 While the car was running but parked, we began to smell burnt plastic/electrical. Upon trying to shut o...