NHTSA Complaint #11633516 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11633516
Vehicle 2016 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Coolant was leaking into cylinder #1 in the engine. The engine consequently had to be replaced, and a Ford dealer replaced it. Coolant was leaking into the engine because of a design defect in the engine that Ford has known about for a long time. See Ford Technical Service Bulletin 22-2229. The design defect is a safety risk. My vehicle would not pass Pennsylvania’s vehicle safety inspection required annually by Pennsylvania law because of the coolant leaking into the cylinder in the engine due to the design defect. Information about Pennsylvania’s vehicle safety inspections required by Pennsylvania law is at [XXX] . “Pennsylvania requires vehicle safety inspections to ensure that vehicles are maintained for safe operation. Safety Inspections can prevent vehicle failure on the highways and crashes that may result in injuries or death.” Id. Coolant leaking into an engine cylinder(s) could result in engines overheating due to low or no coolant, thereby endangering the safety of passengers, other drivers, and others. Vehicle fires because of engine overheating while the vehicle is parked in a home garage could result in a house fire, thereby endangering the safety and lives of persons in the house and neighbors. Additionally, coolant leaking into an engine cylinder(s) results in excessive smoke/emissions when the vehicle is started, thereby negatively affecting air quality and the safety and health of everyone who breathes the contaminated air. The clouds of smoke produced by coolant burning off when the vehicles are started in a driveway or parking lot could obscure the vision of other drivers or pedestrians or distract them, thereby endangering their safety, the safety of the vehicle occupants, and the safety of others. Ford paid about 20% of the engine replacement cost, and I had to pay the rest, which was $7,037.08 including $400.02 PA sales tax. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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