NHTSA Complaint #11633484 — 2020 FORD F-250

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11633484
Vehicle 2020 FORD F-250
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

My truck started having the extended start a couple of years ago. It seems when it's warmer outside, sometimes, it will crank for an excessive amount of time before it will start. It was very intermittent and hard to determine exactly when this would occur. Someone told me it was the fuel pump and that the fuel pumps in certain Ford Super Duty models were just faulty. A couple of weeks ago, I was pulling onto the highway from a stop. My check engine light came on and the truck almost stalled. There was a vehicle that had to brake suddenly to avoid this. Now I notice that when I give the truck gas when it's in a higher gear, it hesitates and starts jerking back and forth. I can't drive it now. I know it's the fuel pump. I also have a neighbor that has a 2019 F-250 truck and his truck is doing the exact same thing right now. He said he's had the extended crank for a few years occur to him as well. He contacted the dealership and they told him it's a known issue with the fuel pumps in the Super Duty trucks. There are many videos online of folks reporting the exact same thing as my truck and my neighbors truck. However, we have gas engines and not the diesel engines. I feel the recent recall should be extended to all Super Duty trucks and don't just think it's an issue with the diesel trucks. I'm just wondering if anyone has looked into all the fuel pumps Ford is putting into their Super Duty trucks. It's crazy how so many people are having problems with them whether they have the gas engine or the diesel engines. Thanks!

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