NHTSA Complaint #11633297 — 2019 NISSAN SENTRA

The contact owns a 2019 Nissan Sentra. The contact stated that the transmission would slip or jerk intermittently while driving at various speeds. While depressing the accelerator pedal, the vehicle lunged before accelerating or occasionally failed to accelerate as intended, causing the contact to restart the vehicle to accelerate as desired. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The dealer had not repaired the vehicle; but referred the contact to the NHTSA Hotline to inquire about a possible recall. The contact spoke with a second dealer, Hudson Nissan of Charleston (1714 Savannah Hwy, Charleston, SC 29407) and it was confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was taken to a certified mechanic and was also diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 168,860.