NHTSA Complaint #11633209 — 2020 FORD ESCAPE STEERING

Complaint Details

ODI Number	11633209
Vehicle	2020 FORD ESCAPE
Component	STEERING
Date of Incident	December 9, 2024
Date Filed	December 30, 2024
Mileage	16,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.

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